Help
Getting started with Companion Calls
Step-by-step help for setting up calls for someone you love, and for everything that comes after.
Getting started
- What Companion Calls doesA friendly voice calls the person you love on a schedule, listens, remembers, and keeps what they share for you.
- Who's whoYou set things up, the person you love gets the calls, and Rosie does the calling.
- What a call is likeHow a call starts, how permission to record works, how long it lasts, and how it ends.
- Create your account and sign inSign up with your email address and a one-time code, name your family, and sign back in any time.
- Add a participantFive short steps: who they are, how to reach them, the people in their life, what to talk about, and their permission.
- Before the first callWhat to tell the person you love, and a few small things that make the first call go smoothly.
- Place a call nowStart a call right away, follow it as it happens, and find the recording afterward.
Calls and schedule
- Set the usual call timeChoose the day and time Rosie calls each week, see the next calls, and pause or resume.
- Missed calls and All callsWhat happens when nobody answers, how retries work, and where to see every attempt.
- Pause or stop callsTake a break from calls, or understand what happens when they ask not to be called again.
After the calls
- Home and Needs youThe one page that tells you what's coming up, what happened last, and anything that needs your attention.
- Listen to a session and read the transcriptPlay the recording, read every word, and see the stories that came from one call.
- Stories and the TimelineBrowse every story by part of life, hear it in their own voice, fix a name or date, and see it all on a timeline.
Guiding the conversation
- Suggest a questionAsk Rosie to bring something up on a future call, and see when it was asked.
- Prepare the next callSee exactly what Rosie plans to talk about next, change it, and give standing guidance.
- Starter topics and people to rememberKeep the names that matter and the subjects to explore up to date.