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Listen to a session and read the transcript

Play the recording, read every word, and see the stories that came from one call.

Every answered call becomes a session: the recording, a written transcript, a short recap, and the stories drawn from it.

Open a session

  1. Select Sessions in the menu.
  2. Select the session you want. The newest is at the top.

The session opens on the Listen tab.

The four tabs

  • Listen: Play recording, Download audio to keep a copy, the recap of what they shared, the stories from this call, and a reference to copy if you ever need to ask us about the call.
  • Transcript: everything that was said, turn by turn.
  • Stories: the stories drawn from this call. Play from here plays the recording from the moment each one was told.
  • Details: the call's usage and cost.

Good to know

The recording or stories aren't there yet. The session appears within about a minute of the call ending. The recording and the stories usually follow within another minute or two; check back shortly. Calls under a minute don't produce stories.

Who can listen? You, and the person themselves if they have their own sign-in. See Privacy and your recordings.